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Utility Company vs. ISP: Why You Should Choose an ISP for Internet Service

utility company internet, isp internet, image of woman with internet device

When it comes to choosing an Internet service provider (ISP), the selection is important as our lives are increasingly online. Out of all the potential provider options, you might be tempted to bundle your Internet with your existing utility services—think electricity, gas, or water. However, before you sign on the dotted line, it is worth considering why going with a utility company for your Internet might not be the best move.

Let's dive into the reasons why you might want to look elsewhere for your online needs.

Expertise Matters

At first glance, getting your Internet from the same place that powers your home might seem convenient, but there is a big difference between sending electricity down the wires and ensuring your Zoom call goes off without losing connection.

Internet providers specialize in, well, the Internet. They're on the cutting edge, constantly upgrading their tech and infrastructure to give you faster and more reliable service. Utility companies, on the other hand, might not have the same focus or resources dedicated to keeping your online life running smoothly.

The Support You Need

Ever tried troubleshooting a spotty connection? Then you know the value of good customer service. ISPs have teams trained specifically for Internet issues, ready to get you back online ASAP (and at some ISPs like Buckeye, you have 24/7 support).

With a utilities company on the other hand, you might not get that level of specialized support, leading to longer downtimes and more frustration. Additionally, many utility companies only have customer service during business hours, so if you have Internet troubles at night, you are stuck without a connection.

Fast, Reliable, Innovative

In the digital age, speed is king. ISPs are always pushing to offer the fastest speeds and most reliable connections, upgrading their networks to handle more data as our online habits evolve.

The Internet world moves fast, and ISPs are at the forefront, offering new technologies like fiber-optic connections- link, and value-added services (bundled TV, cloud storage, or cybersecurity tools). Utility companies might not be as quick to adopt these innovations, limiting your options for a cutting-edge online experience.

Flexible Plans, Better Prices, No Prepaid Deposits

ISPs offer a range of plans to suit different needs and budgets. Looking for lightning-fast speeds or just enough bandwidth for browsing and emails? There is a plan for that.

Utility companies might offer less flexibility, with pricing and plans that do not match your Internet usage. Also, some utility companies require a prepaid deposit for all customers, forcing you to pay for a service you have yet to try.

Note: It is also vital to keep in mind competition. As there are multiple Internet providers, competition allows for lower pricing. If the Internet was a public utility, and there was only one per area- a lack of competition would lead to higher rates.

Coverage Counts

Finally, it's all about coverage. ISPs often have more extensive networks, especially in urban areas, ensuring a strong connection whether you're streaming in the living room or Zooming from the back patio. Utilities' Internet services might be more limited geographically, leading to gaps in service or inconsistent quality.

Internet is Better with Buckeye- A Dedicated ISP

In conclusion, while bundling your Internet with your utility company might seem convenient, it's clear that there are several compelling reasons to consider a specialized Internet provider instead. From better speeds and support to more competitive pricing and innovative services, ISPs are in a unique position to keep you connected in today's digital world.

Looking for a fast reliable Internet service with great customer support? Check out Buckeye Broadband’s Internet packages and find the perfect speeds for your needs.

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