Legal

About CPNI

Federal law and FCC regulations require stricter procedures to verify the identity of callers who want to discuss Buckeye Phone services or Customer Proprietary Network Information ("CPNI") that includes call information such as use of services, specific calls, date and time of call, as well as general billing information. Customers must provide a five-digit security code in order to discuss call information.

Email:  askus@buckeyebroadband.com

You may write to us at:
Buckeye Broadband CPNI Policy
2700 Oregon Rd. Northwood, OH 43619

Mailing Address
  • Buckeye Broadband

    2700 Oregon Rd. Northwood, Ohio 43619

    419.724.9800

  • Buckeye Broadband

    409 E. Market St. Sandusky, Ohio 44870

    419.627.0800

NW Ohio/SE Michigan 419.724.9800 Erie County 419.627.0800