Brainiacs Assist
Let Our Experts Help Perfect Your Streaming Experience!
New to Peacock? Our Brainiacs are here to Help!
With recent changes to our channel lineup, NBCUniversal networks — including CNBC, Bravo, USA, SYFY, and others — are no longer available through Buckeye Broadband.
We understand how important your favorite shows, news, and live events are. The good news? You can still stream much of this content — including Sunday NFL games and hit primetime series — directly through the Peacock app.
If you need help getting started, our local Brainiacs are here to guide you every step of the way. From setting up the Peacock app to making sure it works on your TV or device, we’re offering free, personalized support to help you stay connected.
Want to explore your options on your own? We’ve got you covered:
- Visit the MyBundle page for a full overview of Peacock and other streaming services.
- Download A Complete Guide to Understanding Streaming Television — our free, easy-to-follow PDF to help you learn the basics of streaming, how it works, and how to get started.
Prefer a helping hand?
Chat live now with one of our friendly Brainiacs by clicking the "chat icon" in the bottom right corner below. If you need further assistance, you can reach our Brainiacs at 419-828-0025. We’re here to make this transition easier — so you don’t miss a moment of the content you love.