Internet Assistance Program
Free Internet + Low Cost Internet
The Buckeye Broadband Internet Assistance Program is designed to support households by providing affordable, high-speed Internet access. This initiative aims to bridge the digital divide so that every family has the opportunity to stay connected for education, work, and daily life.
The program offers free and low-cost Internet options so everyone can enjoy the benefits of being online!
How To Apply
Interested in the Internet Assistance Program (IAP)?
All Buckeye customers who meet eligibility requirements can apply, including those with past due bills.
- Check Eligibility: Review the "Qualifications for IAP" below.
- Prepare: Gather necessary documents.
- Apply Online: Submit your application easily online. Need help? Visit your nearest Brainiacs Tech Hub.
- Processing Time: Applications will be reviewed in 3-5 days, and our team will contact you.
Internet Assistance Program Plans
Free Internet
- Watch ads for Internet access.
$15/mo Plan with AutoPay and eBill
- 10 Mbps download | 3 Mbps upload | 250 GB
$30/mo Plans with AutoPay and eBill
- 25 Mbps download | 5 Mbps upload | 250 GB
Qualifications For IAP
Stay connected with the Buckeye Broadband Internet Assistance Program (IAP). If you currently participate in any of the following programs, you qualify for Internet Assistance:
• Federal Public Housing Assistance
• SNAP or TANF
• Free & Reduced-Price School Lunch Program
• Supplemental Security Income (SSI)
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In addition to an image of a government-issued ID with your name and photo, please include one of the following documents:
- A copy of your SNAP benefits letter from your local SNAP office. Ensure your name is on the document.
- A copy of your SSI current benefits verification letter. Ensure your name is on the document.
- A copy of the most recent letter/document stating your child receives Free or Reduced lunch as part of the National School Lunch Program.
- A copy of an approval letter from the Federal Public Housing Authority. Ensure your name is on the letter.
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Buckeye Coax: The Buckeye Broadband Internet Assistance Program is a low-cost home internet service available to eligible limited income MaxxSouth serviceable households who participate in Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), National School Lunch Program, or receiving assistance from the Federal Public Housing Authority. Eligible households who qualify and enroll with the Buckeye Broadband Internet Assistance Program can receive internet at discounted rates under this promotional offer. Any past due balance is the responsibility of the customer and must be cared for prior to acceptance into the Internet Assistance Program. A Wi-Fi gateway/modem and installation not included in pricing. For more information and to apply, visit www.buckeyebroadband.com/assist.
Pricing: $30/mo.: Offer available to new or existing customers that qualify for the Buckeye Broadband Internet Assistance Program. Offer includes 25 Mbps Down/5 Mbps Up/250 GB data for $30.00/mo. Activation fees apply. Taxes; charges for additional services and equipment; and other fees are applicable. Wireless connections, networks and other factors may impact Internet speed. Offers require opt-in to Autopay and eBill to avoid $5.00/mo. AutoPay and $5.00/mo. Printed Statement Fee. For all services, Buckeye Broadband’s general terms and conditions services apply and are available at www.buckeyebroadband.com/legal. Offer subject to change or be canceled without notice.
Pricing: $15/mo.: Offer available to new or existing customers that qualify for the Buckeye Broadband Internet Assistance Program. Offer includes 10 Mbps Down/3 Mbps Up/250 GB Data for $15.00/mo. Activation fees apply. Taxes; charges for additional services and equipment; and other fees are applicable are applicable. Wireless connections, networks and other factors may impact Internet speed. Offers require opt-in to Autopay and eBill to avoid $5.00/mo. AutoPay and $5.00/mo. Printed Statement Fee. For all services, Buckeye Broadband’s general terms and conditions services apply and are available at www.buckeyebroadband.com/legal. Offer subject to change or be canceled without notice.
Pricing: $0/mo.: FreeNet is an ad-supported browsing model. FreeNet includes 2 Mbps/1 Mbps/Unlimited Data for $0.00/mo. Taxes, charges for additional services or equipment, and other fees are applicable; and the customer may need to make a security deposit for equipment depending on the results of a credit check. Professional installation of FreeNet may be required. WiFi is not included or supported by FreeNet. Not available in GPON areas. Buckeye Broadband reserves the right to determine Internet speed, advertising and browsing interval in its sole discretion. Expires 12/31/24.
Buckeye Fiber: The Buckeye Broadband Internet Assistance Program is a low-cost home internet service available to eligible limited income Buckeye Broadband serviceable households who participate in Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), National School Lunch Program, or receiving assistance from the Federal Public Housing Authority. Eligible households who qualify and enroll with the Buckeye Broadband Internet Assistance Program can receive internet at discounted rates under this promotional offer. Any past due balance is the responsibility of the customer and must be cared for prior to acceptance into the Internet Assistance Program. A Wi-Fi gateway/modem and installation not included in pricing. For more information and to apply, visit www.buckeyebroadband.com/assist.
Pricing: $30/mo.: Offer available to new or existing customers that qualify for the Buckeye Broadband Internet Assistance Program. Offer includes 25 Mbps Down/25 Mbps Up/250 GB data for $30.00/mo. Buckeye Fiber Internet is available in limited areas based on network design. Activation fees apply. Taxes; charges for additional services and equipment; and other fees are applicable are applicable. Wireless connections, networks and other factors may impact Internet speed. Offers require opt-in to Autopay and eBill to avoid $5.00/mo. AutoPay and $5.00/mo. Printed Statement Fee. For all services, Buckeye Broadband’s general terms and conditions services apply and are available at www.buckeyebroadband.com/legal. Offer subject to change or be canceled without notice.
Pricing: $15/mo.: Offer available to new or existing customers that qualify for the Buckeye Broadband Internet Assistance Program. Offer includes 10 Mbps Down/10 Mbps Up/250 GB data for $15.00/mo. Activation fees apply. Taxes; charges for additional services and equipment; and other fees are applicable are applicable. Wireless connections, networks and other factors may impact Internet speed. Offers require opt-in to Autopay and eBill to avoid $5.00/mo. AutoPay and $5.00/mo. Printed Statement Fee. For all services, Buckeye Broadband’s general terms and conditions services apply and are available at www.buckeyebroadband.com/legal. Offer subject to change or be canceled without notice. Expires 12/31/24.
Apply Online
Internet Assistance Program FAQs
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They are not the same. While the Affordable Connectivity Program was government-funded, the Internet Assistance Program was created by Buckeye Broadband to assist customers afford Internet access.
Rather than a specific discount amount, this program offers free Internet and low-cost Internet packages.
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Yes! The IAP program does offer a free Internet package in addition to low-cost Internet packages!
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If you currently participate in any of the following programs, you qualify for Internet Assistance:
• Federal Public Housing Assistance
• SNAP or TANF
• Free & Reduced-Price School Lunch Program
• Supplemental Security Income (SSI) -
The Internet Assistance Program was created by Buckeye Broadband to keep our community connected with reliable, high-speed Internet.
Offering both free and low-cost options, the IAP program ensures everyone can enjoy the benefits of being online.