Business Fiber Internet FAQ

  • Rebuilding our entire cable plant to Fiber Internet is a massive undertaking and will be completed over the next ten years. Buckeye Broadband is dedicated to building hundreds of miles of fiber each year, and will continue to do so until our entire footprint is complete.

  • Fiber internet uses fiber-optic cables, made of thin strands of glass, to deliver internet directly to your home. Fiber uses laser pulses to carry Internet data, which is better for data transmission over long distances. Fiber cables can also carry much more bandwidth than similarly sized copper cables and are immune to signal interference.

  • Our current system is a fiber-to-the-node construction. This type of system delivers services over fiber to a point in your neighborhood. From there, it is sent to your business over a coaxial cable. There are many benefits to a fiber-to-the-home system, the biggest of which is the ability to offer symmetrical (same upload and download) Internet speeds.

  • Buckeye Business Fiber internet is capable of delivering faster speeds than coaxial cable Internet. That’s not to say cable Internet isn’t fast—cable Internet can reach speeds up to 1,000 Mbps, which is plenty of speed for most everything you can do online.

    Buckeye Business Fiber is simply better equipped to handle more bandwidth by providing symmetrical speeds and sends information at the speed of light. Large amounts of data can travel very quickly, making Buckeye Business Fiber ten times faster than copper wire connections.

  • Buckeye Business Fiber provides symmetrical upload and download speeds for Internet with Unlimited Data. Our bandwidth plan ranges from 50 Mbps to 1000 Mbps download and upload speeds. This is especially important if your business uses multiple devices for multiple high-usage activities like streaming, video conferencing or smart devices. Buckeye Business Fiber lets you do all these things, at the same time, without sacrificing performance.

  • Fiber gives you the ability to have symmetrical uploads and downloads, so your computer is able to send data as quickly as it receives it. Symmetrical download and upload speeds are exactly the same. For instance, Buckeye Business Fiber 100 will have 100 Mbps download and 100 Mbps upload speeds.

    As an example, symmetrical speed provides a better user experience for those that video conference. In order for you to have a productive meeting online, you have to hear and see others in real time, without delay. Buckeye Business Fiber provides this benefit.

  • ONT stands for Optical Network Terminal. An ONT device is necessary for your business network if you have fiber installed. The ONT acts like a modem equivalent and there is no charge for this device.

  • No, there are no current retail ONT devices on the market that is compatible to work on our platform. Buckeye Broadband will permanently install an ONT device in your business. With Buckeye Business Fiber, Internet Equipment Fees are included.

  • StreamTV is the video solution for business that upgrade to Buckeye Fiber. You no longer need equipment to view or record your programming. StreamTV is available on streaming devices such as an Amazon Fire TV Stick, Roku or Apple TV. Buckeye Broadband offers a streaming box if you prefer to rent a box. StreamTV comes with three streams and 100 DVR Cloud hours.

  • No. At this time, CableCards are not supported and TiVo devices are not compatible with Buckeye Fiber technology.