business class customer support template

24/7 Customer Support

Concierge Business Service

Concierge Business Service

Business Class Account Executives

  • One-on-One personal service
  • Evaluate your business technology needs
  • Improve and enhance business services
  • Exclusively tailored proposal for your business
  • Local, personal customer service
Local, Friendly Customer Service

Local, Friendly Customer Service

Business Class Account Specialists

  • Assess your business needs over the phone
  • Years of experience to help trouble-shoot
  • Ability to quickly address your business needs
  • Dedicated Business Customer Support
  • 7am – 6pm Monday to Friday Customer Service
Top of the Line Experienced Technicians

Top of the Line Experienced Technicians

Business Class Technical Support

  • 7-8 Business Class Technicians around the clock
  • More than 73 years of combined technical experience
  • Ability to resolve advanced technical difficulties
  • Unique sense of urgency of your business
Advanced Business IT Support

Advanced Business IT Support

BrainiacPro

  • Comprehensive IT network set up and management
  • Rapid response and IT support remotely and on-site
  • 24/7 monitoring to ensure your business network is fully functional
  • Only one-stop shop for your business technology needs
  • Business services and managed network
Roving Technicians Day and Night

Roving Technicians Day and Night

Business Class Field Technicians

  • Highly trained technicians on-site to set up your business services
  • Deploy to your location quickly to resolve an outage
  • 24/7 on-site coverage, day or night

Resources

Contact Support

Toledo Office: 419.725.9000
2700 Oregon Rd.
Northwood, OH 43619

Erie Office: 419.502.4444
409 E. Market St.
Sandusky, OH 44870

Downloadable Channel Guides

Toll Fraud Guide

Business Class

Protect your business from this serious issue
NW Ohio/SE Michigan 1.419.724.7980 Erie County 1.419.627.0800